FAQs: Your Guide to Orders, Shipping, and Our Charitable Initiatives
Find answers to all your queries below.
From order modifications, shipping timelines, to our charitable partnerships, get all the information you need to shop with confidence and understand our mission better.
What makes warlord different from other grooming brands?
Warlord stands out by combining high-quality ingredients, meticulous craftsmanship, and a commitment to addressing the unique grooming needs of men.
Our products are specifically formulated to deliver exceptional results while providing a luxurious grooming experience.
Are your products suitable for all skin and hair types?
Yes, our products are designed to cater to a wide range of skin and hair types.
Whether you have oily, dry, sensitive, or combination skin, or straight, curly, or textured hair, you can find suitable options within our product range.
It doesn't matter if you are red, yellow, black, white, or anything in between.
Do you test your products on animals?
All our products are cruelty-free, and we prioritize ethical practices in the development and testing of our grooming products.
All of our products are tested on Bud; the CEO.
Can I find Warlord products in physical stores or are they only available online?
Both! Our products are available online, via the site you are currently on, and in select stores across the US.
We have a "Shop Local" page that shows some of the places that Warlord is retailed, and we encourage our customers to utilize that feature.
Please support local if possible - they support us.
Do you offer any discounts to military, veierans, and first responders?
YES! We want to support the men and women that put it on the line every day!
Check that out here.
How do I determine which Warlord product is best for specific grooming needs?
We provide detailed product descriptions, including key benefits and usage instructions, on our website.
Additionally, we offer personalized recommendations through our customer support team.
You can reach out to us with specific concerns, and we will guide you in selecting the most suitable product for your grooming needs.
How often should I use Warlord grooming products for optimal results?
The frequency of product use depends on the specific item and your individual grooming routine.
However, we generally recommend following the instructions provided with each product for best results.
Some products may be intended for daily use, while others may be recommended for use a few times a week.
Overuse of certain products may lead to excessive dryness or oiliness, so it's important to find the right balance for your skin and hair.
What are the key ingredients used in Warlord products and their benefits?
Our products feature a blend of carefully selected natural ingredients known for their effectiveness in men's grooming.
Examples include nourishing oils like argan and jojoba, soothing botanical extracts like aloe vera, and other specialized components.
Each ingredient serves a specific purpose, such as moisturizing, soothing, or revitalizing the skin or hair.
Are Warlord products free from harmful chemicals and harmful additives?
Absolutely. We prioritize the use of clean and safe ingredients, avoiding harmful chemicals and additives commonly found in grooming products.
While we do use some fragrance oils in our blends, our formulations are free from parabens, sulfates, phthalates,and other potentially harmful substances.
What charities does Warlord donate to?
We donate a portion of all purchases to St. Jude Children's Research Hospital and K9s For Warriors.
You can read about that here.
Are there any subscription options available for Warlord products to save on regular purchases?
Yes, we offer subscription options for selected products to provide convenience and savings for our community.
With a subscription, you can receive your favorite grooming essentials regularly at a discounted price.
You can find more information and sign up for a subscription/s on our website.
What is Warlord's Return Policy if I am not satisfied with a product?
We have a customer-friendly return policy. If you are not completely satisfied with a product, you can return it within 30 days of purchase for a full refund or exchange.
Please refer to our Return Policy on our website for detailed instructions on how to initiate a return.
What are Warlord's Shipping and Delivery policies?
Our shipping & delivery policy includes a processing time of 1-2 business days (Mon- Fri, 8:30 am CST - 4:30 pm CST)
Please note that UPS does not deliver to PO Boxes and has specific holiday schedules.
You'll receive a tracking email post-shipment; if not, check your spam or contact us.
Report damaged products with photos to email@example.com. If items are missing or packages are stolen/misdelivered, contact our team.
We handle claims for damages, missing items, and misdeliveries.
Report delivery issues within seven days of the tracking link's delivery date.
To ensure swift UPS Air delivery, place orders by 12 pm CST, Mon-Thu.
Please refer to our shipping and delivery policy on our website for a detailed explanation of these policies.